Lucas sells luggage at a low price. But is Lucas’s luggage good quality?
Lucas Luggage has been a trusted name in quality luggage for decades. They have affordable, stylish carry-on bags and hard-shell or soft-sided luggage.
Now, we’ll explore Lucas luggage reviews to understand better the quality and value you can expect from their products. We’ll go over the various series of Lucas luggage and compare their luggage features, durability, prices, and warranty.
We’ll also examine customer reviews to understand their product’s overall satisfaction ratings.
Summary of Lucas Luggage Reviews
Lucas offers the most basic features often found in luggage from a decade ago. Their luggage does not include modern amenities such as TSA-approved locks and toiletry pouches.
They use cheaper materials, ABS for hard-sell luggage and polyester for fabric suitcases, to cut costs.
Lucas’s luggage warranty is useless. Their customer support is tough to contact, and the responses are often slow.
Lucas has some quality luggage in different sizes. They have a loyal customer base that gets many positive customer reviews on Amazon and Walmart.
Lucas is a good choice if you only travel a few times a year and are looking for something inexpensive. So, let’s review some Lucas suitcases and see how good (or bad) they are. We will see who makes lucas luggage and who sells lucas luggage. We compared their luggage features, durability, prices, and warranties and checked how they stack up against other affordable luggage brands.
See if Lucas’s luggage is the right choice for your next trip.
Customer Reviews on Amazon or Walmart
Lucas suitcases have seen great reviews on Amazon, with most receiving 4.2-4.7 stars. A few reviews have been lower than 4.1 stars. Many customers are returning to buy again – a testament to the longevity and quality of the brand. Some customers have reportedly used Lucas suitcases for over ten years and intend to remain loyal.
Despite their low price and supposed durability, most people agree that these suitcases are unsuitable for frequent flyers. Unfortunately, not all customers were satisfied with their purchases and had difficulties after only a few trips. Sometimes a complete waste of money!
The following are the primary concerns that customers have expressed:
• Sometimes, the bags weigh more than expected – no worries, though!
• It typically takes weeks to get a response about the warranty, and shipping isn’t even included! Unbelievable.
• The Lucas Ultra Lightweight carry-on lacks side handles.
• The upper handle of the Lucas 16-inch Underseater is not securely attached. It could become detached when loaded with an excessive amount of weight.
• The Lucas Outlander Hardside carry-on emits an off-putting odor in the initial period of use.
• When fully loaded and the zippered expansion open, the Lucas Ultra Lightweight carry-on can become a bit top-heavy, so take care not to let it tip over.
Customers have expressed concern about the lack of side, and bottom handles on Lucas suitcases, making them challenging to carry, mainly if the retractable handle does not function properly. Still, overall customer satisfaction with purchases remains high.
Lucas Luggage Sizes
|20 Inch Hardshell||19.3 X 13.2 X 9 inch||36L +4L||6.5 lbs|
|20 Inch Softside||20 X 14 X 8 inch||36L +4L||5.8 lbs|
|24 Inch Softside||24.2 X 16 X 9 inch||62L +6L||7.8 lbs|
|28 Inch Softside||28 X 18 X 10.5 inch||100L + 12L||10.1 lbs|
Lucas Luggage Warranty
Customers generally expressed satisfaction with the features of Lucas’s luggage. Unfortunately, there have been many complaints about the warranty service of the Lucas suitcase.
Locus luggage offers a five-year manufacturing warranty. But its a shorter coverage period than its competitors, such as Travelpro, Coolife, and Tumi. The warranty should be at least ten years.
Only manufacturing defects are covered under their warranty service. Warranty Services does not cover any damages caused by aircraft, vehicles, accidents, or regular use.
Customer support inquiries may need up to one week or longer. During this time, customers may receive help from a different representative who may ask similar questions.
Shipping costs are not included in the warranty service, so you may need to provide payment by credit card for $15-$20 before using the service.
Lucas has a warranty service system in place. Still, there is no online information available about the details of this service. There is no official website through which customers can access further information or enquire about the warranty.
To receive a warranty, you must fill out the form located at 24-7international.com/warranty.
We don’t recommend relying on Lucas’ warranty. They sell affordable suitcases. So, buying a piece of new luggage is better than shipping costs and other expenses to get the warranty service. So you should think before taking the warranty service.
Lucas Luggage Reviews – Top Pick
Lucas Treadlight Carry-On Luggage Review
Lucas Treadlite Carry-On presents a classic hardshell design. Its stylish and elegant look is on trend and sure to turn heads! This luggage is made with the highest quality of PC+ABS materials, perfect for keeping your belongings safe and sound on the go!
It’s lightweight (6.5 lb) and impact-resistant, and the textured finish prevents nasty scratches. Keep your cases looking fresh, even after a long journey!
This suitcase comes with a fully adjustable trolley system, making it perfect for people of all heights! This trolley makes it a breeze to pull and maneuver your luggage. When you reach your destination, the telescopic handle retracts easily for your convenience.
Traveling with Treadlight Carry-On luggage is a breeze! Its four multi-directional double spinner wheels make it easy to maneuver and offer unbeatable 360-degree turning capabilities. No more worry about missing flights because of cumbersome luggage – just breezy, stress-free traveling!
This Lucas carry-on has plenty of room for packing – the large front panel pocket helps to keep everything organized! The deep main compartment also has a mesh pocket for storing personal items. The compression straps ensure everything stays neat and secure while you’re moving. This expandable carry-on has the potential to give you an extra 6 liters of space!
No need to stress over airline weight limits! This lightweight carry-on (6.5 lb) is designed to help you avoid those pesky airline fees, making it perfect for domestic and international journeys.
Although this carry-on luggage doesn’t have the features we usually expect in hard-side luggage, like TSA locks, this luggage is still great value for money. We wish it had a locking wheel handle, though, as that would have been a great addition.
All in all, it’s a great buy!
Lucas Designer Carry-On Luggage Review
If you’re searching for a reasonably priced light carry-on, the Lucas Ultra Lightweight Carry-on is a great option! This carry-on is crafted with polyester fabric to ensure your possessions get the utmost protection! It combines long-lasting durability and stylish design to travel in style and confidence. Plus, it’s sure to bring a smile to your face wherever you roam!
This lightweight carry-on luggage is perfect for both domestic and international travel! It provides plenty of room for all your items, so you won’t have to worry about exceeding weight limits and incurring extra airport fees.
The stylish carry-on has two handy pockets on the outside for storing documents. Open it up, and you’ll find a spacious main compartment with two inner pockets to keep your items organized. Compression straps to keep everything in place!
This expandable suitcase is great for packing extra items, thanks to the expandable zipper that can increase your storage space by up to 2 inches or 20%. Make sure to keep it manageable, as this could make it challenging to move around.
With its ergonomic handle, you can effortlessly pull the airport wherever you go! The 8-spinner wheel system ensures you can roll freely over any surface, providing a smooth journey with full 360° mobility. And you don’t have to worry about your arms getting tired – the handle relieves any pressure for effortless transport.
The wide wheel setup offers superior balance, minimizing the risk of tipping forwards. Their specially-crafted case platform provides added strength and stability to the whole package.
This bag could be an excellent choice for those who don’t often fly – lightweight and affordable! So if you’re an infrequent traveler, this might be your carry-on.
Lucas Luggage Sets Reviews: Designer Collection
The Lucas Ultra Lightweight Originals collection features a 20” carry-on and 24” and 28” checked bags, which may be purchased separately or as three-piece luggage sets. If you travel internationally with your family, you may consider a good set. Buying the set rather than individual suitcases could save $50 or more.
This luggage is constructed of polyester, which is not an optimal material for luggage due to its lack of durability. Additionally, the external pockets appear less thick than the rest of the suitcase, giving them a lower-quality appearance. This is the main fault that can be found in this luggage.
The three suitcases have identical features, including double spinner wheels, a telescopic wheel handle, a fully lined interior with various pockets and elastic tie-down straps, and two external front pockets. If you are concerned with the neatness of your belongings, then these suitcases are an ideal selection.
This Lucas Luggage suitcase is true to its claims of being ultra-lightweight, as the largest suitcase’s maximum weight is 7.2 lbs. This is impressive when compared to other carry-ons that exceed this weight.
Remember two points: the measurements given are for the suitcase overall, including the handles and wheels. The body of the bag is slightly smaller. Also, the capacity listed is the original capacity of the luggage.
The expandable capacity of these suitcases provides 12 liters of extra space, a valuable asset for Lucas Luggage.
The Outlander collection
The Outlander Collection has standard features, such as single spinner wheels, a telescopic wheel handle, two carry handles, and two packing compartments. These suitcases offer a great combination of convenience and durability.
The Outlander luggage boasts a fully lined interior, with a zippered compartment divider and elastic cross straps in the other compartment. Nonetheless, these two collections have a few dissimilarities, which will be discussed shortly.
The Outlander range of suitcases comes in 20″, 24″, and 28″ sizes, with the bonus of a value set for all three luggage costing less than $200. These cases are larger than the Treadlites, except for the largest suitcase, but the difference is barely noticeable.
The Lucas Luggage suitcases are designed to be lightweight, making them an optimal choice for those who are traveling and are conscious of their luggage capacity.
The other distinguishing feature between these collections is their reinforced corner construction. This fortification provides increased durability and enhanced shock resistance. Although both the Treadlites and the Outlanders are constructed from ABS plastic, the latter will exhibit superior durability in the event of successive flights.
This suitcase features expandable capacity and internal pockets for neat packing, although no locks are included. Nevertheless, the organization of your belongings will remain uncompromised.
Lucas Luggage Hardside Expandable Spinner
These suitcases offer identical features and comparable interiors – the only factor that differentiates them is the lining. Each of these suitcases is also constructed with a composite shell comprising 90% ABS and 10% Polycarbonate, making them both robust and lightweight.
Regarding the suitcases, five collections – Allure, Stratus, Cosmo, Avalon, and Genesis – offer the same features, the only distinctions being the design and the color of the exterior and interior.
The expandable spinners boast dual packing compartments, divided by a zippered partition containing a zippered pocket and a spacious slip pocket. The lower chamber is complemented by a single zippered pocket and cross straps to secure your items.
As their name suggests, these suitcases have double-spinner wheels and expandable capacity. They also have a telescopic wheel handle, reinforced corners, and carry handles. Still no locks on Lucas Luggage, but you can always get a TSA padlock if you want the extra security.
The Good side of Lucas Luggage
Affordable: There are plenty of inexpensive brands on the market, but Lucas is one of the cheapest. Lucas has luggage that costs less than $70, which is reasonable, and good luggage sets are available at $249.99
Lightweight: Lucas has some lightweight suitcases. Carry-on luggage usually weighs 8.0 pounds. But the Lucas Ultra Lightweight weighs only 5.8 pounds.
Spinner Wheels: Lucas suitcases make traveling a breeze with their spinner wheels and a few high-end features! Maneuver with ease – perfect for your next getaway.
Loyal Customer Base: Lucas has a fantastic reputation for giving, trustworthy and cost-effective luggage. Customers tend to be happy with their purchases. Some models score higher on Amazon than others, with an average score of 4.5 out of 5. Many repeat buyers have expressed interest in buying more suitcases from Lucas.
The Bad side of Lucas Luggage
Not for frequent travelers: We recommend Lucas suitcases for travelers who fly up to three times yearly and will last about 2-3 years. Their durability is not good enough for the frequent traveler.
Their warranty is worthless: The Lucas support team is often challenging to reach. The response times are slow, and shipping is not covered. The warranty terms could be better.
Basic features: Lucas only offers essential elements, such as TSA-approved locks and toiletry pouches.
Lucas Luggage Features In-Depth Reviews
Lucas Luggage Website & About Company
Lucas Luggage is a proud member of 24/7 International LLC. The company has been providing exceptional service since 2005. They own various luggage brands, such as Andiamo, Lily Bloom, Ciao, Caribbean Joe, Rosetti, and Kathy Van Zeeland.
24/7 International LLC is a private-label company. The company’s offices are based in the U.S. Yet; the manufacturing process is outsourced to China, Vietnam, and Taiwan. They provide the design and sell the luggage, while foreign suppliers handle the production. Other affordable luggage brands follow this practice; without it, their product would be more expensive.
Their web presence is somewhat old school, and their primary trade model is B2B (Business to business). They are distributing their luggage bulk to other online and physical stores instead of selling to customers!
So, if you’re looking for their luggage, you’ll be able to find them in many popular online stores like Amazon and Walmart.
For Lucas’s luggage, they do not have a separate website. Still, they have a website 24-7international.com, which serves as a business card for their corporate clients.
Quality of Lucas Luggage
Economically priced branded suitcases are not intended for frequent travelers, as one might expect. Constructed out of polyester, these fabric suitcases provide excellent value for money, but unfortunately, they are also less durable than other suitcase types. The hard side suitcases are composed of ABS, providing a low-cost option but with limited durability.
Nylon is the fabric of choice for fabric bags, and polycarbonate for hard-side ones for increased durability. However, suitcases made from these materials usually come with a slightly higher price tag.
Customers voiced their concerns about the durability of the Lucas 16-inch under-seat cabin bag, their most popular item. Complaints centered around the top handle’s lack of secure attachment to the frame and the stitching not holding up when the bag is loaded. The brand’s flagship model has garnered a few negative reviews due to the reported issue of faulty zippers after a few uses.
In general, low-cost luggage brands often need better quality spinner wheels that are prone to malfunction. However, we have not encountered any issues with the wheels of Lucas’ bags, indicating that they are robust and should provide sustained use.
Typically, Lucas suitcases can offer reliable support over 3-5 years with semi-frequent use (up to five times annually). However, for those who travel often, we highly recommend selecting a more robust option such as Travelpro, Briggs & Riley, or Samsonite.
Lucas Luggage Features
Regarding features, Lucas is typical of the most affordable suitcases, which tend to be quite basic.
We conducted a comparative study of the average weight of empty suitcases. We discovered that the average weight of a carry-on is 7.9 lbs. Lucas proved to be superior in this regard compared to other brands.
The Lucas Ultra Lightweight carry-on has a feather-light weight of 5.8 lbs, and the Lucas Outlander Hardside carry-on boasts a mere 6.5 lbs. Lucas suitcases may not be as light as It Luggage’s most lightweight carry-on at 3.8 lbs, but they are still of good weight. Compared to other suitcases on the market, Lucas suitcases offer some of the lightest available.
When traveling internationally or utilizing an airline with strict carry-on weight regulations, reducing the weight of your carry-on luggage can be beneficial.
Lucas suitcases usually come with expandable zippers, though more economical brands may not feature them to reduce costs. However, they are a necessity for individuals who tend to pack excessively.
Expandable zippers on luggage can increase the width by up to 2-3 inches, offering an approximate 25% increase in packing capacity. However, it is essential to note that the overall width may exceed the regulations for standard carry-on bags when expanded. You might have to check them in.
Double Spinner Wheels
The Lucas Ultra Lightweight collection is equipped with double-spinner wheels, a helpful feature. Dual wheels, as opposed to standard ones, provide superior durability; the surrounding rubber will withstand more wear and tear over time, and the motion is typically smoother. Opting for models with eight wheels instead of four is preferable, as some of their suitcase models come equipped with regular spins.
Basic Packing Options
Lucas luggage offers simple and convenient storage solutions. Many models feature exterior pockets for easy access to essential documents. At the same time, the interior includes pockets for organizing and compressing items.
At the price point, this item offers features not typically found in other under-seat luggage: a detachable hanging satchel for cosmetics and a separate document holder. This 16-inch Underseat Cabin Bag provides an added value not often seen in its peers.
Design of Lucas Luggage
Compared to other budget-friendly brands, Lucas’s suitcases appear lovely. They have devoted considerable effort to the design, even if it appears different for additional features.
Most suitcases from the brand are designed with a simple and practical aesthetic. However, some models feature vibrant patterns that stand out from the other baggage on the conveyer belt. For example, the Lucas Printed Softside spinner suitcase has a distinctive henna pattern.
The business class offers a selection of sophisticated and stylish options. One example is the 20-inch hard-side carry-on, available in 18 designs.
Lucas Luggage Price
Lucas is positioned in the mid-price range, although he tends to lean toward the higher end.
• $70-$110 for a soft side suitcase.
• $80-$110 for hardshell luggage.
• $190-$270 for a luggage set.
Considering factors such as durability, features, and more, we have concluded that some of their models are more advantageous than others. We have only reviewed the models offering the best value for money and have yet to consider those we deem overpriced.
How Does Lucas Compare to Other Luggage Brands?
Lucas lands towards the lower end of our rated affordable brands. While this does not indicate low quality, other cost-effective options may be more suitable.
Coolife and American Tourister are superior to Lucas in almost every respect. If you are looking for a reasonably priced suitcase, opting for one of these two brands is suggested.
Lucas is an economical option. Customer reviews for Lucas are not the best, but they are still considerably better than SwissGear. It even ranks higher than It Luggage and Rockland.
Lucas stands in the middle of the price range in terms of its value, performing comparably to other brands or at lower levels. However, Rockland, Olympia, and Skyway provide the greatest value for the cost.
Lucas’ Luggage provides a good selection of features, even though brands such as Coolife and SwissGear offer more. Interestingly, Lucas still ranks higher than American Tourister. It Luggage and Lucas share many similarities, though It Luggage is slightly more advanced.
Lucas lagged in the design category compared to other brands, ranking lower than nearly all. Only one other affordable brand scored similarly: SwissGear.
Ultimately, there are more cost-effective brands available than Lucas. However, it strikes a balance between quality and affordability, making it a solid choice when purchasing a carry-on.